Robert ne peut pas m'aider et me renvoie vers le service Abode, qui est injoignable au téléphone (des heures à attendre en vain en ligne). Depuis la mise à jour MacOS 10.15.2 Catilina sur mon MacBook Air, un livre acheté aux éditions Le Robert disparaît d'Adobe Digital Editions chaque fois que je ferme le logiciel (l'option "ajouter à la biblotèque" ou "copier dans ma bibliothèque"est en grisé et donc inacessible) : je dois donc le retélécharger chaque fois, ce qui suppose d'avoir une connexion Internet à ce moment-là, mais surtout je perds tous les signets que j'ai mis sur ce livre et qui me sont primordiaux car c'est dans le cadre d'un travail. I wonder if the problem is related to particular book publishers? I hate having to buy a new Kobo when this one is working fine in every other way.seems to me it would be a reward to Kobo for their bad service. It's a silly and complicated and fiddly process, but if I only have to do this every couple of months, I can live with it. It took 2-3 different random book downloads, and finally one didn't have the "not authorized" message when I tried to open it on the Kobo.Īt that point, I re-downloaded all the books I actually wanted from the library, transferred them to the Kobo via ADE one at a time.and it worked. I'd transfer the book to the Kobo and try to open it, quitting ADE and ejecting the Kobo after each attempt. I then downloaded books at random from the library (one at a time).
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Nothing worked until I used ADE to delete all the library books from both my Kobo and my Mac ADE library. The process above stopped working for me after a couple of months. I'm sorry this didn't work - I share your frustrations! The problems with Adobe Digital Editions and Kobo have been going on for years (for me anyway). This approach makes no logical sense to me, but it did work in my case. That book opened perfectly on my Kobo, as did all the books that previously hadn't opened because of the authorization glitch. Next I renamed the Digital Editions folder, and as suggested by another Kobo user, went to the library site and downloaded a random book I'd never downloaded before. I tried all the device deauthorizing/reauthorizing/ADE uninstall/ADE reinstall/factory reset suggestions and nothing worked UNTIL I tried deleting some of my old e-book files I no longer wanted (stored in Documents/Digital Editions). I began getting the "you aren't authorized" message suddenly after being able to use ADE 4.5 successfully with Catalina for a few weeks. I'm on Mac Catalina, using Adobe Digital Editions 4.5 to manage library books on my Kobo Aura. I'm reposting a response here - thought it might be helpful after spending hours trying to find a solution to this same problem.
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